Privacy Policy
Last updated: 7 October 2026.
1. Data controller
Willian Matos Santos, trading as AXÉ MILANO, VAT no. 02918310349, Italian tax code MTSWLN78C28Z602C, Via Castel Morrone 19, 20129 Milan, Italy. Contact: infoaxemilano@gmail.com.
2. Data we process
We may process technical data required for the operation and security of the site, the language preference stored on your device, and information you voluntarily provide through WhatsApp or email, such as name, contact details, selected product, delivery address and order information. Full payment data is processed by the chosen provider and is not stored on this site.
3. Purposes and legal bases
Data is used to operate and protect the site, respond to enquiries, verify stock and shipping, prepare or perform a purchase, comply with legal, tax and accounting obligations, and protect rights. Legal bases include pre-contractual steps, performance of a contract, legal obligations and legitimate interest in service security.
4. Recipients and transfers
Where necessary, data may be processed by hosting and support providers, WhatsApp/Meta, carriers, accounting professionals, PayPal or Wise, and public authorities. Transfers outside the European Economic Area use the safeguards required by the GDPR.
5. Retention
Contact and order data is retained for as long as needed for the contractual relationship. Tax, accounting and contractual records may be kept for the applicable legal periods, normally up to 10 years.
6. Cookies and local storage
The site does not use advertising or profiling cookies, Meta Pixel or Google Analytics. Only the language preference may be stored locally in the browser.
7. Your rights
Under Articles 15 to 22 of the GDPR, you may request access, rectification, erasure, restriction, portability and object to processing where applicable. Email infoaxemilano@gmail.com or lodge a complaint with the Italian Data Protection Authority.
8. Changes
This policy may be updated when the site, services used or legal obligations change.